You may return most new and unused items within 30 days of delivery for a full refund.
Customers are responsible for return shipping costs unless the return is due to our error, such as receiving an incorrect or defective item.
Expedited shipping costs from the original order are non-refundable.
Returned items must be unused, unwashed, and in their original condition with tags and packaging intact. Items showing signs of use may not be eligible for a refund.
Refunds are processed within 3–5 business days of receiving your returned item. After your refund is issued, please allow 5–10 business days for it to appear on your account, depending on your bank or payment provider.
How to Start a Return
If you need to return an item:
- Log in to your account
- Go to My Account
- Select Completed Orders
- Click the Return Item(s) button for the order
Once we receive your return and process the refund, you will be notified by email.
If you made your purchase as a guest, please contact customerservice@t3gear.com to begin your return.
Clearance Items
All clearance sales are final. Clearance items are not eligible for return or exchange.
Shipping
We can ship to virtually any address worldwide. Please note that certain products may have shipping restrictions and may not be available for international delivery.
Estimated shipping times are based on your location and the shipping method selected at checkout. Shipping estimates do not include order processing time.
Orders are typically processed and ready to ship within two business days.
For time-sensitive orders, please contact customer service prior to placing your order to confirm availability and shipping options.
